Privacy Policy

Controller

The data controller is VC Fertigteile GmbH, Am Seemannsheim 6, 26723 Emden, Deutschland. You can reach us by email at hello@www.reliabletransmissionrebuilding.com or by telephone at +49 4921 958320. We process personal data in line with the EU General Data Protection Regulation (GDPR) and applicable German data protection law.

Data we collect

When you send a reservation or contact message, we receive the details you choose to provide, such as your name, email address, telephone number, preferred date, party size, and message content. If you call us, we may note information needed to confirm a booking. Technical logs from our hosting environment may include IP address, browser type, referring URL, and timestamps. These logs help us secure the website and diagnose faults. We do not require an account to browse the site.

Purposes and legal bases

We use contact details to answer inquiries, arrange tables, plan poker tournament nights, and follow up on service questions. The legal basis is usually Article 6(1)(b) GDPR when processing is needed to take steps at your request before a contract, or Article 6(1)(f) GDPR for our legitimate interest in operating a reliable hospitality business and website. Where we store a cookie preference, we rely on your consent under Article 6(1)(a) GDPR for non-essential cookies, and on legitimate interest for strictly necessary cookies that keep basic site functions working.

Cookies and similar technologies

Essential cookies remember choices such as age confirmation and cookie consent so you are not asked on every page load. We do not use advertising pixels on this website. For more detail, read our Cookie Policy.

Sharing

We do not sell personal data. We may share information with IT hosting providers or email delivery services acting as processors under contracts that require confidentiality and GDPR-compliant handling. If a public authority issues a lawful request, we may disclose data only to the extent required. Map embeds loaded from Google may cause Google to receive technical data according to Google’s own terms when you view the contact page.

Retention

Inquiry messages are kept for as long as needed to complete the booking conversation and for a limited period afterward for accounting or dispute handling, typically up to twenty-four months unless a longer statutory period applies. Server logs are rotated on a shorter cycle according to hosting practice. You may ask us to delete correspondence earlier when no legal duty prevents deletion.

Your rights

You may request access to your personal data, correction of inaccurate data, erasure, restriction of processing, and data portability where applicable. You may object to processing based on legitimate interests. Where processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing. You also have the right to lodge a complaint with a supervisory authority, in particular in the German state where you live or where VC Fertigteile GmbH is established.

Hospitality context

Aurora Travel Guide processes booking and inquiry data in the context of a coastal dining room and recreational offline poker tournaments in Emden. Typical messages mention preferred dates, party size, seating preferences, and dietary notes. We use that information only to plan service, not to build advertising profiles or sell guest lists.

Children and companions

If you book for a group, you may share names or notes about companions. Please share only what is needed for seating and kitchen planning. Do not include unnecessary health details beyond allergy information required for safe service.

International guests

Travelers contacting us from outside Germany still have GDPR rights when we process their data in the EU. We respond to access and deletion requests in English or German during business hours and may ask for reasonable identity confirmation before releasing personal correspondence.

Security and updates

We apply appropriate technical and organizational measures to protect data against unauthorized access, loss, or alteration. No online transmission is completely risk-free, so please avoid sending sensitive medical or payment details through the general contact form. We may update this Privacy Policy when our practices or legal requirements change. The current version is always published on this page. Last updated: August 2026.